PRIVACY POLICY
Effective Date: June 10, 2026
Company: Lotus Diamant AG
Application: Limozzi
1. INTRODUCTION
Lotus Diamant AG ("Limozzi", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Limozzi mobile application, website, and related transportation services.
By using Limozzi, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
Information You Provide
We may collect:
• Full name
• Email address
• Mobile phone number
• Profile photo (optional)
• Payment information
• Pickup and destination addresses
• Customer support communications
Information Collected Automatically
When you use Limozzi, we may automatically collect:
• Device information
• Device identifiers
• IP address
• Operating system version
• App version
• Usage statistics
• Crash reports
Location Information
To provide ride-booking services, we collect:
• Real-time location while the app is in use
• Pickup location
• Destination location
• Route information
Location access is required for booking rides and matching users with drivers.
3. HOW WE USE YOUR INFORMATION
We use your information to:
• Create and manage accounts
• Process ride bookings
• Connect passengers with drivers
• Calculate fares
• Process payments
• Provide customer support
• Improve app functionality
• Prevent fraud and abuse
• Comply with legal obligations
• Send important service notifications
4. DRIVER INFORMATION
For drivers using Limozzi, we may collect:
• Driver license information
• Vehicle registration details
• Insurance information
• Identity verification documents
• Banking or payout information
This information is used solely for driver verification and payment processing.
5. SHARING OF INFORMATION
We may share information with:
Drivers
When a ride is booked, drivers may receive:
• Passenger first name
• Pickup location
• Destination details
• Contact information when necessary
Service Providers
We may share information with trusted third-party providers for:
• Payment processing
• Cloud hosting
• Analytics
• Customer support
• SMS and notification delivery
Legal Requirements
We may disclose information if required by law, regulation, court order, or government request.
6. PAYMENT INFORMATION
Payments may be processed by third-party payment providers. Limozzi does not store complete credit or debit card details on its servers unless required for payment processing and permitted by applicable laws.
7. DATA RETENTION
We retain personal information only for as long as necessary to:
• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements
When no longer required, information is securely deleted or anonymized.
8. SECURITY
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. YOUR RIGHTS
Depending on your location and applicable laws, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request data portability
Requests may be submitted using the contact details below.
10. CHILDREN'S PRIVACY
Limozzi is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
11. INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in countries outside your country of residence where our service providers operate. We take appropriate measures to protect transferred data.
12. THIRD-PARTY SERVICES
The Limozzi platform may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website. Continued use of the services after updates constitutes acceptance of the revised Privacy Policy.
14. CONTACT US
If you have any questions regarding this Privacy Policy, please contact:
Lotus Diamant AG
Application: Limozzi
Email: support@limozzi.com
By using the Limozzi application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.